(Compliant with the Protection of Personal Information Act (POPIA) and the EU General Data Protection Regulation (GDPR))
Last Updated: 26 October 2025
Welcome to Innovate Electronics (Pty) Ltd (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.innovateelectronics.co.za or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
Business Name: Innovate Electronics (Pty) Ltd
Company Registration Number: 2025/562821/07
Email: sales@innovateelectronics.co.za
Website: https://www.innovateelectronics.co.za
Registered Address:
6 Woodlands Drive
Crestholme
Waterfall
Kwa-Zulu Natal
3610
South Africa
We provide IT hardware, software, and technical support services to businesses and individuals across South Africa.
We collect and process personal information necessary to provide our services and operate our website effectively.
This may include:
Contact Information: name, company name, email address, phone number, and job title.
Technical Data: IP address, browser type, operating system, device details, and analytics data (e.g., via Google Analytics).
Communication Data: messages or inquiries sent via our contact forms or email.
Cookies: small text files used to improve site functionality and track usage.
We do not intentionally collect sensitive personal information such as health or biometric data.
We process your personal information for legitimate business purposes, including:
Responding to inquiries or support requests.
Providing quotations, proposals, and service information.
Sending invoices, reports, or administrative correspondence.
Improving website functionality, performance, and security.
Complying with legal and regulatory obligations.
We will never sell, rent, or share your personal data with unauthorised third parties.
We process personal information based on one or more of the following legal grounds:
Consent: where you voluntarily provide information (e.g., form submissions).
Contract: where processing is necessary to deliver requested services.
Legitimate interest: where processing helps us improve our operations, services, or security.
Legal obligation: where processing is required by law or regulation.
We only share personal data with trusted third-party service providers who assist in our operations, such as:
Website hosting and infrastructure: Hostinger (or equivalent).
Email and collaboration tools: Google Workspace.
Analytics and performance tools: Google Analytics and Meta Business Tools.
All third parties are bound by confidentiality and comply with POPIA and GDPR standards.
Our website uses cookies and similar technologies to:
Ensure correct site functionality.
Measure performance and improve user experience.
Analyse visitor behaviour through analytics.
You can control cookies in your browser settings.
For more details, see our Cookie Policy.
We retain personal information only for as long as necessary to:
Fulfil service requests or legal obligations.
Maintain accounting, tax, or recordkeeping compliance.
Resolve disputes and enforce agreements.
When data is no longer needed, it is securely deleted or anonymised.
We take appropriate technical and organisational steps to safeguard your information, including:
Secure SSL (HTTPS) website encryption.
Access controls for authorised personnel only.
Regular system maintenance and updates.
Encrypted data storage via Google Workspace.
You have the right to:
Access personal data we hold about you.
Request correction, deletion, or restriction of processing.
Withdraw consent at any time.
Object to data processing for marketing purposes.
Lodge a complaint with the Information Regulator of South Africa or the relevant data protection authority in your region.
To exercise your rights, email sales@innovateelectronics.co.za.
Your data may be processed or stored on servers located outside South Africa (e.g., in the European Union or the United States).
All transfers are secured and compliant with applicable data protection laws.
In compliance with the Protection of Personal Information Act (POPIA), we have appointed an Information Officer.
Information Officer:
David De Souza
📧 Email: sales@innovateelectronics.co.za
📍 Address:
6 Woodlands Drive
Crestholme
Waterfall
Kwa-Zulu Natal
3610
South Africa
Our website may include links to external websites or platforms.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before providing personal information.
Our website and services are not directed toward minors under 18 years of age.
We do not knowingly collect or store any personal data from children.
We may revise or update this Privacy Policy periodically.
Changes will take effect once published on this page, with the updated date shown at the top.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Innovate Electronics (Pty) Ltd
📧 Email: sales@innovateelectronics.co.za
🌐 Website: https://www.innovateelectronics.co.za
📍 Address:
6 Woodlands Drive
Crestholme
Waterfall
Kwa-Zulu Natal
3610
South Africa